These Terms of Service govern your use of the DesignsByDanielle website and your purchase of products through our online store.

By using our website or placing an order, you agree to these Terms of Service.

Our Products

DesignsByDanielle specializes in handmade creations, including personalized and custom products as well as ready-to-ship items.

Because our products may be handmade, minor variations may occur between products and product photographs. These variations do not necessarily indicate a defect.

Custom Products

Customers are responsible for ensuring that information submitted for personalized or custom products is accurate.

DesignsByDanielle will use the information provided by the customer to create the requested item.

Orders and Payment

Orders are subject to acceptance and availability.

You agree to provide accurate information when placing an order and to provide valid payment and shipping information.

Processing and Shipping

Orders generally require 5–10 business days for processing, excluding weekends and holidays. Processing times for epoxy and certain custom products may vary.

Shipping time begins after the order has completed processing.

Returns, Refunds and Damaged Products

All sales are final because of the custom nature of our products.

Returns are not accepted.

If an order arrives damaged, please contact us within 3 days of delivery and provide photographs of the damage so that we can review the issue and determine whether a refund or replacement is applicable.

Cancellations

Orders may only be cancelled before processing or production has begun. Once production of a custom item has started, the order cannot be cancelled.

Intellectual Property

Unless otherwise stated, content appearing on the DesignsByDanielle website, including logos, branding, photographs, graphics, written content, and other materials, belongs to DesignsByDanielle or is used with permission.

You may not reproduce, distribute, modify, or commercially use website content without appropriate authorization.

Changes to the Terms

DesignsByDanielle may update these Terms of Service from time to time. Changes will become effective when posted on the website.

Contact

For questions regarding these Terms of Service, contact:

DesignsByDanielle
support@designsbydanielle.net